The team at Mosshead Trading Co want you to love the items you purchase from us. If you’re not completely satisfied, you can return or exchange your purchase following the below instructions and the terms of service. If you have any questions, please do not hesitate to contact our customer care team at [email protected].

• On stocked items we are happy to offer a full refund or exchange (via a store credit) within 7 days of purchase with the original proof of purchase
• Please choose carefully as we do not offer refunds or exchanges for change of mind on purchases of non-stocked or custom items – including Artwork
• The item must be in original condition with no damage to the item or the packaging.

• Please contact us via email at [email protected]. for details and return addressing to coordinate a return
• It is recommended that you use registered post or a trackable courier as we cannot accept responsibility for items damaged or lost in transit to us.
• Any refund amount will be less the shipping charge.  Shipping charges will be waived only if the returned item is faulty.
• Refunds will only be offered on these lines if the item is faulty. 
• Should you receive an item that is faulty, please advise us within 7 days of receiving it. Refunds may take up to 3 business days to appear in your account.
• No refund or exchange will be offered on sale items.
• Mosshead Trading Co reserves the right to update these terms and conditions without notice.